Common Questions

Who Are We?

OLC is a specialized B2B platform and solutions provider focused on the olive industry, connecting farms, factories, and buyers through professional sourcing, processing, and supply solutions for both local and export markets.


What Is Our Vision and Mission?

Our vision is to become a trusted hub for the olive industry in Egypt and international markets by delivering high-quality products, flexible supply solutions, and a professional B2B experience built on transparency and sustainability.


Where Is the Company Located?

The company is based in Egypt, with operational partners, suppliers, and facilities in different regions depending on the nature of the products and services.


What Are Your Official Working Hours?

Everyday!
9:00 AM – 6:00 PM (UTC+2 Time)


What Products and Services Do You Offer?

We specialize in two main B2B product lines:

  1. Table Olives
    Green and black olives in whole, sliced, and ring-cut formats, available in different specifications and sizes.
  2. Extra Virgin Olive Oil
    Cold-pressed olive oil with acidity levels between 0.3% and 0.5%.

We also provide private label, sourcing, and export solutions.


Do You Offer Any Product or Service Guarantee?

We are committed to delivering products that meet the agreed specifications, supported by a complete traceability system for every shipment, allowing tracking from the farm to the final packaging stage.


What Makes You Different from Competitors?

  • Full specialization in the olive industry for B2B markets
  • Professional quality control and traceability systems
  • Flexible sourcing and private label solutions
  • Integrated export and logistics support
  • Flexible pricing models for spot and long-term contracts

How Can I Place an Order?

You can contact our sales team directly via phone, email, or WhatsApp. Our team will assist you with product selection, quotations, and order processing.


Are There Any Additional Fees or Taxes?

Fees and taxes depend on the order type, destination country, and shipping method. All costs are clearly stated in the quotation and agreement before order confirmation.


What Is Your Return and Replacement Policy?

Due to the nature of food products and B2B transactions, returns or replacements are handled according to the contract terms and product condition upon delivery.


How Can I Contact Customer Support?

You can contact us through:

  • Phone
  • WhatsApp
  • Email


Are There Any Current Job Openings?

Available job opportunities are announced through our official website and social media platforms.


Do You Accept Partnerships and Collaborations?

Yes, we welcome partnerships and collaborations with distributors, importers, factories, and businesses related to the olive and food industries.


Do You Have Export Quality Certifications?

Information regarding available certifications and accreditations will be announced soon.


What Is the Minimum Order Quantity (MOQ)?

The minimum order quantity for table olives or olive oil is:
One full container per product type for private label orders.


Do You Offer Private Label Services?

Yes. We provide full private label solutions, including logo, label, and carton design.
Production lead time ranges between 25–35 days.


How Do You Handle Market Price Fluctuations?

We operate using two pricing systems:

  • Spot Price: Updated regularly based on market movement and global prices
  • Fixed Contract: Fixed pricing for 6–12 months for clients purchasing large volumes (+50 tons)

What Shipping Methods and Lead Times Do You Offer?

We provide:

  • Domestic transportation
  • Sea freight via FOB Alexandria or CIF to the client’s port

Estimated lead time ranges from 20–35 days depending on the order and destination.


Do You Provide Samples Before Ordering?

Yes. We provide olive oil or olive samples free of charge, while shipping costs are covered by the client.
Sample preparation typically takes around 5 business days.


What Are Your Payment Terms?

  • 30% advance payment upon order confirmation and contract signing
  • 70% via CAD or upon delivery

For long-term clients, we may offer 30–60 day payment terms supported by a bank guarantee or Letter of Credit (LC).


Do You Work with Exclusive Distributors?

Yes. Exclusive distribution rights may be granted for specific countries or regions based on annual volume commitments.
Please contact our sales department for more details and requirements.